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COVID-19 Communications




April 30th


Our staff is currently working on refunds for camps and programming.  Cheques will be mailed out to everyone affected by these cancellations.  Check back here for more information!



April 8, 1:00pm

Child Care FAQs


What is happening with our payments? 

Families will not be charged any fees during this temporary service closure. Any fees paid pertaining to our closure period will be credited to your account and payments will be adjusted accordingly when we re-open. Some families have asked how they can help during this time. We have set up that you can arrange to donate your regular monthly fees and receive a tax receipt in return. If you are interested in this, you can donate here.

When will you be re-opening?

Due to the current government mandate still in place, we are not re-opening on April 6. Our re-open date will be an informed decision made with the support of Public Health and our municipal, provincial, and federal governments. 

Will Child Care centres re-open if they cancel the school year?

The most recent provincial directive is that all schools remain closed until May 4. As the majority of our centres operate within school buildings, this directive would need to end or change before we could re-open.

Will I be charged the non-refundable deposit for summer care if I register for summer now? 

Deposits will not be collected at this time. If COVID-19 continues and summer care is cancelled, any previous deposits will be refunded to you. If summer camp is cancelled, any previously paid deposits will be refunded. 

Can I change my child’s schedule now for when the centre re-opens?

We understand that schedules may change due to the closure and will work with all families to support their needs. As such, we’re asking families to wait until we announce our re-open date and to email their Supervisors at that time. We will work to accommodate needs as we are able.


Summer Camp FAQs

Will you still run summer camp?


We're continuing to monitor this ever-evolving situation, and are working close with regional, provincial and national governments as well as Public Health officials to make the best possible decisions. As of right now we’ve not cancelled summer camp and will adjust our procedures according to Public Health guidelines. While we do not have a set date to announce whether camp is running, we commit to contacting you with new information as it is available. 

Is registration still open? 


Yes, we are still accepting registrations for the 2020 camp season. 


What about payments?


We will not be taking any payments until we re-open.




April 1, 1:00pm

COVID 19 Update & FAQ





As you know, our facilities have been shut down since the middle of March. Since that time we have launched the Virtual Y to keep you engaged, while providing tips and programs to take care of your mind, body, and spirit. We’re updating the site weekly, so be sure to check back often. We're also hoping to do some social media lives with our instructors. Be sure to follow us on Facebook for these events. 


When will you re-open?

The government mandate for our facility to stay closed is still in place, and we are not re-opening on April 6. Our re-open date will be an informed decision made with the support of Public Health and our municipal, provincial, and federal governments.


What is happening with my membership and fees? 

Currently, all memberships are suspended, and you are not being charged any fees. When we re-open, we will automatically lift this suspension, there are no actions you’ll need to take. If you had placed your membership on hold ahead of March 15, your payments will continue to be suspended until we re-open, and you do not have to take any actions. For any fees paid pertaining to our closure will be credited to your accounts and fees adjusted accordingly when we re-open.

How can we help? 

Many of our members have reached out asking how they can help us during this time. We’re blown away by this generosity. An easy way for you to do this is through the Virtual Y. To members who have already donated, thank you. 

How can members connect with other members to ensure their Y friends are safe?

We’re not able to provide member information without their consent. We encourage you to follow us on social media (Facebook, Twitter), and, once again, to visit the Virtual Y. It is also our intention to provide regular member updates during the shutdown period. The health and well-being of each of our members, your families and our community remains our priority. Thank you again for your patience and understanding as we navigate the new realities of COVID-19. Please continue to follow Public Health recommendations as we work together to flatten the curve.



March 16, 4:00pm

Member's Payments


March payments have been processed as usual.  Members will not be charged again until we re-open.  For memberships that are paid in full, expiry dates will be extended for the period of our closure.


Any fees paid pertaining to our closure period will be credited to your account and payments will be adjusted accordingly when we re-open.
Refunds are being processed as quickly as possible for March Break Camps and Aquatics Leadership Courses that have been cancelled because of the closure.




March 15, 4:00pm

Facility Closures


The COVID-19 situation is rapidly evolving. This is a new, and unprecedented, reality for all of us, especially those in people-facing service industries. 

As of Sunday, March 15 at 8:00pm we have made the following decisions in Kitchener-Waterloo, Cambridge, Stratford-Perth, Guelph and Wellington:


ALL Health and Fitness facilities (gyms) – CLOSED until April 6
ALL Camp and Outdoor Service locations – CLOSED until April 6

ALL Child Care Centres - CLOSED until April 6

ALL Immigrant and Employment Services (Kitchener, Waterloo and Stratford) - Alternative services offered, please contact ahead of time

ALL Youth Centres and Community-Based Programs – CLOSED until April 6


Our YMCA provides a broad range of services and programming to diverse sections of our communities – many of whom have been identified at an increased risk of contracting COVID-19. As such, we’ve committed to addressing this situation and basing all of our decisions with a people-focused lens. We’re collaborating with public health units and other leaders in our industries to make informed decisions that seek to keep our members, families, volunteers and staff healthy and well.


Your health and wellbeing remain a priority to us. Please know this is a pre-emptive solution, a way for us to work with public health to try to slow the spread of COVID-19 in our communities. During this shutdown, we’ll be committing to a deep clean of our facilities. 


Know that while we’re closing some of our buildings during this time, your Y isn’t going anywhere. We continue to explore ways for us to be here for you – both during these unprecedented times and beyond. You may be wondering how you can best help us at this time, and to that we say be ready to come back to us when we reopen.







Interested in Personal Training?

CLICK HERE for information!




You want to get more active and we can help!


Whatever your age or stage,

there's a Y health and fitness program

to help you and your family

achieve your health and fitness goals. 


Our expert staff and volunteers are always available to support and guide you to positive outcomes, every step of the way.

And when you choose the YMCA, you get the added benefit of being part of our community — because it’s important to feel safe and welcome while working to improve your health. Being active improves many aspects of life  - mental, emotional, social and physical.

Explore our YMCA Health and Fitness programs and services. We're confident that you will find programs to meet your needs.


                                                           Fitness Centre


     Friendship, support and expertise from Canada's health and fitness leader await you here.

     • Fitness Centre with state-of-the-art cardio and weightlifting equipment
     • Complimentary mY Fit coaching sessions to help you learn the equipment
     • Front line staff certified in CPR and First Aid, on-site Automatic External Defibrillator (AED)
     • Accessible to people with disabilities
     • Child Minding in the Kid Zone


                                              Personal Training


     Working with a Personal Trainer can be one of the fastest and most successful ways to improve overall fitness.

     YMCA Personal Training programs will coach you through your journey to help you reach your health and fitness goals.


     One-on-one sessions are designed to help you meet your objectives:

     • Fitness programs to get started.

     • Weight loss
     • Improve sport performance
     • Increase energy and vitality
     • Get stronger
     • Reduce stress and recover faster


Group Fitness


There’s strength in numbers! Improve your fitness in a motivating group of your peers.

We offer classes for individuals of all fitness abilities.

You’ll have fun while a certified YMCA instructor guides you and your group to better health.





Fitness for Breath

Regular exercise is of vital importance to people with COPD, in fact it is one of the most powerful tools to manage COPD.

The best way to learn how to exercise is to join a pulmonary rehabilitation program. 

The YMCA now offers an instructor-led exercise class geared toward those with COPD or even those looking for post-rehabiltation fitness classes to improve their overall lifestyle.


Tuesdays and Thursdays: 1:00-2:00pm

FREE for Members and Non-Members!

If you are not a YMCA member, please bring photo ID with you (driver's license, health card or passport).


We also host a support group for people with COPD running on the second Tuesday of every month from 2:00-3:00pm (following class)



                                                   Karate Lessons


     The YMCA’s Karate program has been run by Foley’s Family Karate for the past 30+ years.

     Training takes place at Romeo Public School in the gym.

     Discounts are given to YMCA Members. This program is for ages 8 and up.


Mondays & Thursdays: 7:00–8:30pm

Contact Sensei Steve Foley for more information and registrations:

Phone: 519-502-7408